Tropical Smoothie Cafe - Lancaster

Good food, but when I order my Chipotle Chicken Club I expect it to come with the bacon that?s supposed to be on it. Sweet potatoes also weren?t done and still hard potatoes. Probably not the workers fault but the managers.

We ordered three wraps for take out. All of them were dripping wet. The lettuce in them were withered and nasty. None of us could finish the wraps and threw them out. We will never be eating anything from here again.

Disgustingly dirty bathroom. Now I wonder how the food area is. So gross! Go to a different TS. Praying we don't get sick from eating at this location.

I usually don’t write reviews, but this restaurant is terrible. On two separate occasions, they only sent the smoothies and completely forgot the food. When I tried to call them, nobody answered the phone. DoorDash will issue a refund, but that doesn't make up for the fact that I was starving after waiting 45 minutes for my meal.

I typically don’t leave negative reviews, but my experience here was quite disappointing. The food took an extremely long time to arrive, and nearly every aspect of our order was wrong. I don’t plan on returning to this location anytime soon.