El Pollo Loco - Lakewood

El Pollen deserves a solid 5 stars! However, I did have one concern: my chicken was a bit bland and extremely hot on the inside—almost like it had just come out of the microwave. I was hoping the flavor would develop as it cooled down, but that wasn’t the case. It was unusual for the food to lack flavor, so perhaps it was just a one-time issue. I’ve always had great experiences here, so I’m willing to overlook it. Overall, this place is fantastic!

I love some parts of the menu, especially burritos without rice (chicken avocado, keto). This time I ordered just the burrito and a drink (I had a coupon), but was served a combo (not covered by the coupon). My e-coupon was thus both unusable, and voided for future use. Not the end if the world, but the server did this without asking me. She said she thought that it would save me money (not understanding the coupon). Her heart was in the right place, but I didn't get just what I went there for.

Typically Pollo Loco at their Lakewood location. Restraunt kept clean, employees are friendly amd helpful. Ordered a Original Pollo Bowl for lunch, just the right amount of food for lunch. All the condiments to include onions and salsas are available behind the counter. Good came out hot and in a timely matter. I would recommend this location.

I ordered the new Birilla Stuffed Quesedilla, which on the menu it looks like a crunchwrap from Taco Bell, when I got home and opened it up, it looked like this, about half the size it should be, you can see just by looking at how its folded up. I paid $10 for this tiny little thing?!

I want to start by mentioning that I'm a vegetarian. So why was I at El Pollo Loco? I had planned to order a Rice, Bean, and Cheese burrito—just without the cheese. But then I discovered that they introduced a new vegan option: the Chickenless Pollo Burrito! I decided to try it, and wow! It was packed with amazing flavor, satisfying, and a bit messy! I highly recommend it!