Feisty Kate's Burgers And Malts

I have visited this restaurant several times for burgers.It had been a long time since I had visited, but I was very full.

FEB 18, 2024I was just here at 6pm and the customer service was not good at all. The girl at the counter taking my dad and I’s order was not smiling at all when we were called up. She was happy and smiling with her coworker, but not with us. We had originally ordered 2 chili cheese fries and 2 shakes. When we went to pick up our food, we only saw 1 chili cheese fries and asked where the second one was. The worker looked at us like we were stupid and said ‘You ordered 2 chili cheese fries, not 1?’ and I said yes. My dad and I then looked at our receipt and saw that she only charged us for 1…now, I normally wouldn’t be annoyed by this but this girl was just unpleasant the whole time she was dealing with us. If I could give her 0 stars, I would. THE WORKERS NAME WAS YVONNE!

I ordered my burger with some extra bacon cheese, avocado, etc. I specifically asked for no tomato no pickle. They still put it on there. I spent $25 with the burger fries and a strawberry shake. It took 30 minutes for my food and they still got it wrong. They were not even that busy. They actually have the audacity to ask for a tip when you pay for your food. And to clarify, nobody specifically said may I have a tip but when you have to fill it out as part of your payment options, that’s the same thing as asking. The prices are ridiculous. The food is not great. I will not be returning. I could have gone in and out and had a much better experience. So much for trying to spend my money locally. Yes I did try and call and no one picked up the phone.

From experience this casino has the best RTP for slots. It’s super far from anything and the hills to get there don’t make it easy on gas. I suppose it’s good that they take care of their best players but they won’t let you stay at the hotel unless you have hit a certain tier. Long story short: if you don’t play a lot of money on the machines then they won’t let you stay their even if pay cash money.

Love the Barona!! Highly recommend!! I live in Texas and was going to be in the San Diego area for my job. I frequent Winstar casino in Oklahoma and booked a stay with Steven at the Barona. It blows Winstar away!! This place is beautiful and we loved the balcony view from our room. Steven checked on us throughout our stay and ensured we were having a good time. Ask for Steven, he is amazing! The slots were loose and we had a fantastic time. We loved the food court and you must have a cinnamon roll from the coffee shop!! Already planning our next trip to stay at the Barona Casino and Resort!!