Chipotle Mexican Grill - Lakeland

I can no longer trust this restaurant to prepare my orders correctly. For the third time in a month, they have significantly messed up my meal, and it is starting to seem intentional. While I understand that mistakes happen, receiving a portion of the cheapest protein instead of what I paid for, along with missing items like guacamole that I always pay for, is unacceptable. Not to mention, the take-out portions are consistently smaller than those prepared in front of me. This seems like either gross incompetence or a deliberate attempt by the restaurant to cut costs at the expense of their customers. I used to avoid this place for two years after a similar incident, but gave them another chance after noticing some changes post-pandemic. However, if they continue to mess up simple orders, I may have to stop going there altogether. It's frustrating and it seems like they have a serious problem that needs to be addressed.

The chaos in the restaurant should have been my first sign to go. was hungry and was out all day. when I say hard, I mean severe food poisoning twice from this exact chipotle. I'm talking about vomiting and falling through. miserable for 2 days! keep her restaurant clean youngs. wash hands and change gloves! I will not have returned

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I have paid almost $9 for this food, there is no meat in it no rice that I feel like I had spit out of my money like what goes on them, the people do not give the right part that we pay so much money and they give us on our eating, I have no meat on my teller as with all customer service here is really downhill

Oh my God! run.After visiting this location I realize the era of chipotle is over. Portions were massive. I felt like the dude dishing up the food would be someone I would've bought weed from in high school. The garbage cans and interior were dirty and disgusting, literally felt the apathy of those working there. it's was sufficient sustenance though… filled me up. Edit: Luckily no food poisoning! ?