London Bridge Ice Cream Parlor

My kids went down before her posted closing time and she kicked them out the. I took my grandkids in the morning waited till opening time no one showed up !! We’re don’t sone waste your time !!

Horrible customer service. The big lady was rude and demanding. There was 3 kids and 4 adults in our group. The lady demanded we order every single item before she would even start making them. Felt racially profiled against as soon as we walked in. She wasn’t welcoming, had a bad attitude and clearly hates life. Told us she only takes cash and doesn’t have change for a $100 when she didn’t even know how many items we were ordering.We explained the kids would like to order themselves. Mind you were on a family vacation and wanted the kids to have a great experience. She said it doesn’t work like that, that she wants every item, every flavor and we need to pay before she starts making them. The kids were indecisive on what they wanted and she had no patience with the kids. Ended up throwing their icees in the trash in front of them and told them she’s not making them anything and to get out her store. The kids had to experience this lady being aggressive on their first trip to havasu. Most disrespectful and worst customer service I have ever experienced. The company should be ashamed on having someone like her representing their company. She walked out the ice cream parlor and got in my moms face. So unprofessional and a miserable lady. Would not recommend this location to anyone. Not welcoming and definitely not family friendly. There are plenty other ice cream parlors on the London Bridge that treats you with respect and a great experience. My family and I will never return and you shouldn’t either!!!!!!

We came right before closing didn’t have cash with us. The lady told us where the nearest atm was said she’d wait for us did !

Ordered a strawberry shake there and it was not very good. It had zero strawberry flavoring.

White lady very rude..seen cash only sign..had a group of 10 people mostly kids..ask lady if she can to start making ice cream until I get back with cash from atm..she said no..she wants us to pay first then she would start making orders..I ask why and she said she didn't trust us that we might run out without paying..This heavy set Caucasian woman needs help..no stars here