In-n-out Burger - Laguna Niguel

Always great burgers, fries can be overcooked at times like rocks. Extremely long line, I've waited 30 minutes burning gas....

If you come here when there is nobody outside to take the order, they ignore the drive thru. Literally in a perfect standstill with zero movement for over 28 min as I am writing this. Trapped, can’t back out, can’t go forward. I called the 800 number in desperation and they called the store… the store told them it is because they don’t have anyone outside. What the. 30 min standstill now. This is insane. And just to be clear, I am coming in to edit this review to let you all know it is now 44 min and the issue is unchanged. I will also add that when we got into the line there were only 8-10 cars ahead of us. Save yourself. Do not come to this location. Trust me.

Around 1130am. Wednesday Nice cheerful people working here, Carla was my cashier and i think it was Carmen out in dining areas making sure all is good and keeping everything clean. Overall all the staff here was cheerful and had positive attitudes and uplifting.

Helpful workers; our go to for a quick, cheap affordable meal. delicious as always since more than a decade ago

Service was great , food was warm but not hot . Normally always busy and clean but they may been short handed . Trash cans were overflowing in the dining area. Which I’ve never seen.Dietary restrictions: They have a protein burger is fantastic with extra pickles.