Subway - Ladera Heights

App didn't work was unable to purchase/use my available coupons. Employees unable to assist because they act like they didn't understand or speak English. One employee trying to translate what I she thought I was saying. Was a huge mess. Sandwich maker didn't toast my bread and meat prior to putting other items on my sandwich. Actually started to walk out several times without the sandwich. Will never return to this particular location. In the end meal was paid for without using the app and we left being dissatisfied with the lack of service. Regardless of the app not cooperating. Our sandwiches weren't toasted/heated and we weren't able to enjoy the food. Others may have a different experience. Good luck!!

I order via DoorDash and this store sucks!!! I pay for extra meat and cheese they never give it to me. The few slices of black olive would not add up to 2 full olives. 2 slices of pickle, barely any lettuce, I never get the oil/ vinegar. Nor do you get croutons or crackers. It is a disgrace and the crew should be fired. This has now happened 5 times. Why can’t they make a decent salad fir $13. The best part is you call to speak with a manger and the number goes directly to a mobile telephone voicemail. I’m done with this subway. Such a rip of&4

I ordered via app. Both my sandwiches were dry and whoever made them didn't bother to customize my sandwiches as specified. I tried to call several times and no answer. The phone rings 1 time and automatically disconnected as if someone is intentionally refusing calls. I'm very disappointed and would like my sandwiches made correctly or a full refund.

Worst svc ever. Online pickup was a flop. No customizations offered via online. Tried to call store but no answer. Phone out of service. Visited store on advance of order large order pick up and staff was rude and couldn't problems solve. Had to write put customizations for 1st visit to store then return to store an hour later for pick up. Phone should be working for this reason. Customizations should be offered online for efficient ordering. Staff so rude, I wish I could have canceled order. Never returning to this store. Will go to Jersey Mike's instead!

The person who serves in the morning is very friendly. The place is clean and the vegetables are fresh.