Dairy Queen Grill Chill - Lackawanna

For an empty store the individual serving us said nothing. Just stood there, took the order, handed food and walked away. Someone needs some customer service training….Parking: Plenty

Online ordering system was easy to use and pick up was a breeze. We are frequent visitors of this location!

Amazing experience, food was great, and the manager sam gave us amazing service. I recommend this dairy queen to everyone.Keep up the good service,Thank you,

The quality and portion used to be worth it, but I paid like 11 bucks for a 4pc and fries and the size of the tenders have really reduced. Just didn’t feel worth it. Definitely the only thing to buy here is ice cream now.

Just ordered and paid for a Large Blizzard. Given a small. Brought the mistake to their attention with complete respect and courtesy. My reward pure attitude, the small thrown into a Large cup filled with ice cream to avoid making another one. They did this with drive thru window partially open to witness it. Absolutely disappointed! I will no longer support this store!