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Contribuiți la feedbackFantastic customer service. Did multiple orders by mistake and they refunded by cash yesterday. I was SOOO grateful. Chicken tenders in Mango Habanero was YUMMMM
Made an online order at this store, received online notification that my order was ready to be picked up, got there only to find that they haven’t even started making it. About 15 mins later I finally got my order and discovered that not only it was the wrong base it was also the wrong size. Drove back there to return the wrong order, no apology given and she even made it as if I was at fault. Horrible experience. Never going back there again.
Excellent customer service from the manager after my partner made a mistake with an order
I am so disappointed on Australia day with Pizza hut in Polaris Bundoora for refusing to serve me and told that we are closed at 10.45 pm but the neon sign in the window flashing “open “ and the deliveries are still going out the door. I would like to get explanation from the management what type of food service are pretending to offer???? Are you just offering phone deliveries only??? It’s confusing when a customer sees the sign that indicate that business is trading.
Trash experience never order delivery! Place an order and paid and waited for over 1 hour before calling them to realise our order has not been made, they said it was due to us not having the phone number but not once did they ask for a phone number during the ordering process, worst experience ever never going back to Pizza Hut again, I highly recommend no one else return