Sonic Drive-in - Kountze

Prices have gone up and quality has gone down. The breakfast burritos are just plain sad. Not only that, but they are usually overcooked. It has also been a common occurrence to not have the items I have paid for. I just recently spend over $32 at this location to have one drink absolutely wrong, 2 orders of fries missing, and food that I can't let my kids eat because it was quite literally black.

Spent over $5 on a sonic blast that I didn't even get to enjoy because I bit into a piece of black plastic from one of their plastic containers they keep the mix ins in within the first few bites. Tried to call 3 or 4 times with no

So once again for the 3rd time, I decided to say something about the food I was being served.. I ordered a breakfast sausage egg cheese burrito, 3rd time got one sub par .. this thing was as small as a three year old girl. I put it back in the bag waited for v....... Car hop to get her attention. She came over , me ; can you tell the manager I work hard for my money and I expect as close as the picture on the menu board or refund my V.. said I understand, a few minutes later she brought me the recipe with my refund.. v...... Said Chris the Manager told her to bring the receipt to show my was refunded back on my card.... I said , are you serious ! V...... Said yes sir.I said that's pathetic... I even told her he can just put more in it.. But Chris decided to NOT make it right buy the customer.. now that IS A Pathetic excuse of a manager that does not have your best interest on his mind. So I will be making my presents known at that particular Sonic in Kountze Tx to see if Chris' work ethic has changed for the community he Is in.. and if not he needs to go work at a feed store and toss feed and hay..

They fast and good customer serviceWheelchair accessibility: My son has to have wheelchair accessible places and y'all have a good setup for people in wheelchairs

Missing items from orders, usually order is off a small bit. Not a deal breaker but very annoying that it happens almost every