Hardee's - Kokomo

The breakfast was fantastic! It was stylish and indulgent, but oh so delicious! Although it's probably not the healthiest option.

Terrible food and service! I waited a long time in the drive-thru. I ordered a regular cheeseburger meal, but it came with a strange sauce. The charbroiled chicken sandwich had something on the bun that looked like a skin tag, and the chicken was slimy and tasted horrible!

Some customers may not mind waiting for their food for 5 minutes or so, but when you notice that your 5-piece order looks more like a 10-piece, and then, on your third chicken strip, you find that they’ve placed hot ones on top of cold ones, it’s extremely disrespectful.

Today was the worst service I’ve ever received from Hardee’s in Kokomo Indiana. I put in a mobile order for drive thru headed there. Upon arrival I pulled up to the speaker let them know I was there for my mobile order. They were very short with me sounded irritated told me to pull up to the window. Waited my turn got to the window the employee tried to hand me a coffee platter that wasn’t my order. I said I am the mobile order she said nothing walked away to go tell someone. 5 mins later she comes back to tell me to pull forward. So I do with no hesitation. Another 5 minutes goes by they pull another customer forward who parked right next to me. Easily 20 minutes goes by the employee brings out the second pulled forward cars order doesn’t even acknowledge me. So I roll down my window ask how much longer for my order. She turns around clearly annoyed by my question disrespectfully says, you are a mobile order we don’t start those until you are here. I said okay so like any other customers order?! It shouldn’t take 30+ minutes for a mobile order. She just walks away again comes back 5 mins later with my order not apologizing or saying thank you or anything. Worst service ever. then I get home my food was literally unwrapped crushed up. Didn’t even eat the food because I wouldn’t put it past people to spit in my food. Wasted $18 for my family’s breakfast wasted time. I tried to call them their number has changed it said I can’t find the number anywhere. Such a joke. Also this isn’t the first time I’ve had horrible/rude service from this location either. Hardee’s needs to step up. BTW pic is on the floor because I gave the food to my dog.

Was just there Sunday evening. The Chicken tenders were over cooked and not fresh . The burgers were also not fresh . The person who took our order was nice and friendly . Just the food sucked . Not the first time the food was bad . And was ask to cook the food fresh .