Chuck's Roadhouse Grill Kitchener

Shown after a reservation with open table only to say that they do not online reservations only via the phone. A while ago, someone could have called me to tell me before I and my guests arrived. We were told that it would take 1.5 hours for a table and we were not even offered a “Sorry for the mix up”.

Made online reservation, cried the day to make sure it was good. Get confirmation and then showed up at my booked time and was told that they did not make online reservations. Not in a position to welcome us, as they did not restrict the time of the current guests and allowed people to wait for a table when they already had 10 seats that disregard the common rules.

The staff was amazing in these times. Financial situation. Hopefully, this pandemic will be under control so that business owners can remain open. Great service

For the price, going after 9 PM made for a fantastic night without breaking the bank.

Made reservations online only to be told on arrival at the restaurant we don 't do reservations The hostess argued with me that I couldn 't have made reservations despite my email confirmation. Ordered steak rare, came medium (tough and over cooked) Fries were cold. Corn was dehydrated and cold. Checked on once throughout the whole meal (at the very beginning when I hadn 't even had a chance to try the food yet) Waitress not overly friendly and clearly not engaged with us. Very disappointed. Will not be returning.