Leo's Pizza And Grill - Kirkham

The food time took far to long, the delivery time got changed 3 times but they didn’t get in contact with me to tell me had to keep phoning them to see what was happening with my order. I sent £87 and the food was cold when it came it had been out for over 30 mins. When I phoned them the man on the phone was very cheeky then the manager brought the order to me and he was worse than the man on the phone. NOT HAPPY WITH THE SERVICE

What a disgrace did a just eat order at 20:30 and at 23:00 with still no food delivered and numerous phones, we have now been told no food will be delivered and to request a refund from the app. Will never order from this establishment ever again, got 4 hungry teenagers and had to order from somewhere else. Price per person: £40–50 Food: 1 Service: 1 Atmosphere: 1

Meal Type: Dinner Price per Person: £30–40 Service Rating: 1/5

Thought that we would order from the take away as we had a positive experience from the last time we went. This time was different, the food was 2 hours late! Not only that they messed the order up and sent us bland, disgusting food. Food that rats wouldn’t even eat. The cheese pizza was the only nice thing I ate. When phoning to the restaurant about the terrible food, we had received terrible customer service, the guy on the phone was not listening and was a pain to talk to. Avoid this place like the plague. I will never be returning!

I ordered for the first time and it will definitely be my last. My daughter placed an order after work, and we waited over two hours without receiving any food. When I called for an update, I was told it was "on the way," so we waited another 20 minutes, only to be informed that it was still not there. The representative even laughed at me over the phone. The customer service was rude and unhelpful. I will never use this restaurant again—stay away! Service rating: 1.