The Press Room - Kingston upon Thames

I come to this restaurant every week and generally have a good time. The ambiance is nice, the service is good, and the tea is tasty. I occasionally order a croissant, but the last two out of three times it has been dry, as if it's old. It would be helpful if the staff could pay more attention to this and remove items that are past their prime, especially considering their prices.

I last visited the Press Room café about three years ago and recently went back to enjoy my experience once again. The café, one of over 30 in this caffeine-filled suburb, has a great atmosphere with stools by the window perfect for people-watching. The tables have been rearranged, now offering more smaller tables for two instead of the large shared "kitchen tables" that were originally there when it opened 10 years ago. The perspex barriers at the counter are gone, and the café has recently changed owners. However, the quality remains high and the café feels confident and well-established. The staff, as always, play a key role in the welcoming vibe of the place. They are friendly, cheerful, and bright, making the café a real asset to the town.

I visit The Press Room regularly for take away coffee and to pop in for a cake whilst I'm doing some work. The staff are so welcoming, explaining what's available and how to check in on their track and trace system. It's a small cafe so they have a system where they like you to wait and ensure others are seated so there aren't too many people walking around. The food selection is limited some toasted brioche buns, pastries and cakes. But it's definitely a case of quality over quantity. The brioche toasted buns are yummy as are the cakes! Their coffee is fantastic, I also enjoy their smoothies as a refreshing change. As I work here regularly they really don't mind if you sit in for a few hours (I obviously keep topped up on coffees and smoothies). The seating is comfortable and wifi is strong.

I've always loved The Press Room and the staff work so hard especially during the busy EOTHO times. The host with red hair completes four peoples jobs at once and it is constant work. Also delicious food and coffee thank you all so much!

I went into The Press Room expecting the outstanding and positive service they always proudly advertise and was left disappointed and disgusted, clearly this fantastic service they speak of is something they preach but do not practise. The service was below what I expect from any coffee shop, unenthusiastic and unconfident people take your order with no sense of happiness or desire to please customers. I was barely looked at let alone spoken to in a kind manner. I ordered a cappuccino, reluctantly as the price was somewhat expensive, and was immediately shocked by how watery and foul tasting it was. Definitely wasn’t worth the money. The atmosphere is poor and forgettable, there is no personality or reason to keep this place in mind for future visits and it’s definitely not worth your money. I wouldn’t recommend.