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Contribuiți la feedbackWish I had read all those bad reviewes before ordering via deliveroo from this place. Sending bacon in all items when we ordered it without any bacon. Had to throw it away all and have got hungry kids after 40 minutes of wait. Only response they would give is come to store with wrong items and we will then decide if we need to make fresh one. Oh really if i could come why would I order home delivery. Absolutely rubbish rude unapologetic uncaring staff. Food in bin and along with any chances of ever dealing with thhis horrible place again. Take my advice give this place the widest berth you can. All the horrible reviews are absolutely correct
The place is as bad as they’re at delivering and delivery itself…food comes cold all the time and it’s on high street
This is the 2nd time where they missed an item. Recently this has been the trend in few restaurants to save money but McDonald’s doing it is unthinkable. They are loosing business ethics slowly. Please feel a little bit shameful for these as it’s mostly kids who live these and could not see them being sad. You are paid to put what’s ordered. Do your job properly guys.
Yet another incomplete order on delivery! We were short of apples pies and cookie along with three wrong drinks. Last time I ordered the milkshake was not what I ordered and only half full. Prior to that we didnt get any straws. I`m giving up on New Malden branch.
I now remember why I don’t eat McDonald’s . Service was a 0 , had to request a refund as they took 15 mins for a small coke and Small burger . They only care about the Uber drivers . They are all very young and do not care about the service they provide . They walk as slow as you would not imagine and don’t not try . It’s awful food and awful service