The Green Bricks

Came here with friends for food and was pretty disappointed by the staff, very rude and very little customer service skills. The food was OK but I won't be returning if I visit Hull again

Called in for a quick drink on a quiet Monday evening. The barman lacked any basic customer facing skills. No greeting, surly service, no manners. I can understand why the place had only four customers. Employ staff that aren't antisocial, that like people enjoy providing a service

Went in to Humber Dock Tavern (Green bricks) today, I have been in another twice in the past month, I asked for the 2 grill steaks off the menu, I asked for 2 steaks, it said on the menu I could have 2 side dishes, I asked the lad for fries and peas, he said it was extra, I challenged him about the 2 free sides that go with the steak meals, he said, ‘ the menu changed weeks ago and we haven’t updated it, I told him politely that it shouldn’t be allowed, he said, it’s not fault, it’s the management, I then told I would go elsewhere.I asked myself, did this happen to me twice before in the last 4 weeks? The sides come to 11 pounds, so I’ve been fleeced, also, how many others have been ‘fleeced’ due to this menu misunderstanding, someone should challenge this pub about ripping off the public.

Visited humber Dock with friend for drinks. Booked a table online. We arrived to be told a table had not been booked but thr bouncers found us 1. We were told only 2 people at the bar at one time. We went out 4 a cog came back in and they had given our booked table to someone else. Asked a person stood at the door n he seated us some where he was rude and abrupt. Went to the bar for a drink for him to approach me and say you have to go out side and come bk In and queue for a drink I apologised as we were not told this for him to tell me you knew you had to do that mate but was really rude and told me to get out and queue even though I had been served. He also very abruptly told our partners to sit down. When questioned who he was he said the managers bloke. He was rude abrupt no customer service skills what so ever and just not an inviting person. Then the pub ran out of all cola and lemonade by 8.40pm and there was only bottle of cider and beer. The atmosphere was horrific due to the managers bloke walking round with misserable face and talking to guests like ****. We will NOT return to this pub and have told many people about our experience. 0 star rating

Walking around the busy marina area (1:00pm looking for somewhere to get lunch without having to queue and was pleasantly surprised to find a quiet pub. Got a couple of drinks and asked for a table and we were told sit where you like After a quick peruse of the limited menu I plumped for a steak n ale pie only to be informed it had 'sold out ' Chose a club Sandwich next and my son picked the mixed grill. Sat back down waiting and eventually after 30mins a member of staff came over, not with food but to ask us to move to another table! Waited another 20mins then went to the bar to ask where our food was and we were told 'it 's on its way. After another 5mins (55mins in total) it eventually arrived luke warm. Didn 't send it back as I was very hungry by then but will not be returning!