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Contribuiți la feedbackIf I could give 0 stars I would. Ordered and it was arrived 15 minutes later, that should have been a warning in itself, definitely microwaved. Plated the food up, only to find pink chicken inside the fried rice, the lemon chicken was slimey and to top it off we got a nice side of hair in the middle of the noodles and lemon chicken. Called, the guy seemed surprised didn’t offer a refund but offered to send more lemon chicken and fried rice, within 5 minutes i rang back to state I wanted the refund not more food, £42 pound was wasted tonight, the only decent thing was the salt n pepper chips, I managed to get a £20 refund from just eat however as the other items had nothing visibly wrong for picture evidence, I couldn’t get a whole refund. £22 pound for salt n pepper chips. We had to order a second round of food elsewhere as we were starving, don’t waste your money.
I received my order with items missing, and when I called the restaurant, there was no answer. The service was terrible! I had to send an email instead and am still waiting for a response from Foodhub.
Excellent food at a very reasonable price, not very busy and not sure why! Food was delicious and hot and will visit again very soon
Called with family. 5 tables regimented for Covid with home made plastic seperators. One girl running around seemingly doing everything. Had to ask for drinks. Order taken at 90mph. No welcome. Food virtually thrown at us. Cold plates. (Food was hot) No check back to ask if everything was ok. Food cleared away, nobody asked if we wanted more drinks desserts. Bill asked for and delivered paid and we left. Really unprofessional and poor service by one poor obviously overworked girl with an obvious priority on takeaways. Toilets were also pretty grubby. Friday night 9.00. Only us in ! Really suggest these people close the restaurant and just run a takeaway. Sad thing is....The food was really good ! Portions large and reasonable prices. This place 'could ' be great. Must try harder though.
After bringing takeaway home, they was no curry sauce in my chicken curry, fried rice box. After telephoning them, I got 2 people knocking at my door. Who REFUSED to take away the meal I was complaining about, and arrived with a tub of curry sauce. What good is a tub of curry sauce when you refuse to take the uneaten food away. AT ALL Costs AVOID!!!! YOU DO NOT GET WHAT YOU PAY FOR!!!! THEN HAVE RUDE STAFF AT DOOR REFUSING TO TAKE THE MEAL IN QUESTION BECAUSE I HAS EATEN IT!! HOW HAVE EATEN IT WHEN I'M TRYING TO HAND IT BACK? This restaurant/takeaway has always been the best for the last 20 years I've used the place. So shocked at the awful, terrible customer service.