Taco Bell - Kingston

The food was great, as always, and the service was friendly. My only complaint is that they discontinued the rice, which means I can no longer order my favorite burrito.

The food is always fantastic—I've never had a bad experience with my orders from this Taco Bell in Kingston.

My experience at the restaurant was quite disappointing. The staff was very rude and showed a lack of respect. It felt like there was a clear bias against white customers. Additionally, the food didn’t meet my expectations and was unpleasant. To top it off, they ended up hanging up on me four times when I tried to reach out.

I ordered through their website/online ordering, and did the pick up through the drive thru as the main restaurant part seemed to have closed early. I ordered bean tacos, as I’m a vegetarian, and was given meat tacos. I tried going to walk in and fix it, but the doors were locked and the employees ignored me politely knocking and trying to get their attention to fix it. I then tried calling 3 times to have it fixed, and they never answered the phone. There were several other cars in line, and I had to keep going at this point to get to a timed event.In the end, I had to throw away the tacos as I couldn’t eat them and paid for something that was wrong. It was bad customer service all around and a very frustrating experience! And my partner who did get food said that it was cold and soggy. Why did I give Taco Bell another shot? They are HORRIBLE.

Apparently they want to push KFC here. KFC had a full menu, Taco Bell menu kept scrolling. So you had to read fast, if you don't know what you want. There for long time ordering. And as I was watching about 30 people ordered between the drive-thru, and walk ins. And only about 3 ordered KFC.