Starbucks - Kingston

I ordered a dragon fruit drink and I asked SPECIFICALLY FOR NO ICE and the lady that took my order totally ignored it. The drink is 80% of ice like it's a total ripoff.

They were out of Cold Brew and the Barista recommended an Iced Americano.It was amazing!

Slowest service of any Starbucks. It’s as though the employees have no sense of urgency or need to expedite, blatantly moving at a glacial pace. It should not take 20 minutes to order and receive a coffee. Priority is always given to mobile orders instead of patrons in-house. The only saving grace is that majority of the employees have a kind and warm disposition, but they need to work faster. It’s unacceptable.

Slowest service of any Starbucks. It’s as though the employees have no sense of urgency or need to expedite, blatantly moving at a glacial pace. It should not take 20 minutes to order and receive a coffee.Priority is always given to mobile orders instead of patrons in-house.The only saving grace is that majority of the employees have a kind and warm disposition, but they need to work faster. It’s unacceptable.

There were about 8 employees, waited for my drink for 15+ minutes and it was not at all the drink I ordered, they specifically asked me if I wanted whipped cream I said yes and they didn’t do it. I only noticed this after I had walked away but do better.