Starbucks - Kingsport

The restaurant lacks an oven, which means that all breakfast items are served cold.

I stopped by this location to pick up a few things before work, and I will now make a point to visit this store instead of going to a drive-thru. Amber was fantastic; even though she was alone and busy, she treated each customer as if they were her only priority. My drink was outstanding! Amber handled everything smoothly and never seemed overwhelmed, which is quite uncommon these days, especially with a growing line. I highly recommend this location! Thank you, Amber!

My little sister and I frequently go to this Starbucks, and we can't imagine going anywhere else! We're such regulars that most of the baristas know our orders by heart. The staff is consistently friendly, and I've never had a mistake with my order here. I genuinely look forward to our visits because the team is so welcoming and kind. We drop by at least three times a week, and they always manage to brighten my day, even on the toughest ones.

I truly wish I could relax at this Starbucks after my shopping trips, but I'm optimistic that I’ll get to do so once things calm down with Covid. It appeared that one barista was running the entire operation by herself, and she certainly could have used some additional help. However, she did an amazing job managing everything on her own.

I waited for five minutes at Starbucks while two employees completely ignored me. They didn’t greet me or acknowledge my presence at all. I even began to wonder if they were closed, as it was clear they had no intention of serving me. During that time, two other customers were greeted and attended to while I stood there with my children, feeling embarrassed and overlooked. I intend to bring this issue to Target’s attention, as this experience seems to indicate clear discrimination at this location. As I share my story, more and more people are recognizing that I may have faced discrimination. While it shouldn’t matter, I am not white, unlike the customers who were welcomed and served. That was the only difference I could see between us when I walked in and received such poor treatment.