Chili's Grill - Kingsport

My waitress was amazing! I had or saw no waiyree as good as she was. I tried to eat and drink something else and they were both delicious. I'll be back and I hope I'll get them back.

Worst service I've had in a long time. For me, it's not about how long I wait. It's about who is waiting on me. The bartender wasn't over friendly. I visit a lot of Chili's. This is the worst service I've ever had. I ordered an appetizer that had little burgers. They were hard, dry little black hockey pucks. I politely showed the bartender. She clearly didn't want to deal with it. I told her I was fine with new ones. It took 20 minutes but I was done with my food by then. When she came back with them I asked for a to go box. She was simply rude all the way around. I'd NEVER go back and I caution those who do go. She's got long black hair. She's an unhappy young lady.

First time going out to eat in a quite a while and was extremely disappointed tonight. Was quickly seated which was great but about 10 minutes goes by before anyone acknowledges that we are there. Our complete order was taken appetizer drinks main course. The table that came in well after us already had their drinks brought to their table before ours was taken. Not long after our order was taken the complementary chips and salsa was brought to our table with no silverware or napkins. About five minutes goes by and then our drinks were brought and they were great. Several more minutes go by and our main course is brought out. I was surprised and said wow we haven’t even gotten our appetizer yet. Without having a chance to further respond they took our main course back to the back and brought our our appetizer. At this point we still have not received silverware or napkins. We try to eat our appetizer which was spinach dip and ended up in a mess and I had to go find someone to get us napkins. After explaining to her that we didn’t have Annie and me holding a puddle of spinach dip in my hand she still did not give me napkins right away. I had to pull a paper towel from her stand that she uses to clean tables with and clean up myself and go back to my table. There we waited and she never came with a napkins. I flag down another person and asked for napkins and he immediately went and found some and brought to us. The main course is brought back out. The steaks were good but the mashed potatoes were very cold. Very disappointing to say the least and this first trip in a very long time.

We love Chili's never have a problem. We took out my mother in law and father in law for dinner. And the service was great our waitress was awesome. The prices are good for quality of food. We had a great time, enjoyed ourselves. Will contto go to Chili's.

Excellent place for a date night, a group of friends or a family. Always excellent food and drinks and you can sign up for specials and a birthday dessert for your birthday. Food quality at this location has always been excellent. This is one of our favorite places to visit in Kingsport. Wait staff is very attentive. Highly recommend this location!