Piccolo - Kensington and Chelsea

Asked for a strong cappuccino. I got an undrinkable coffee-flavoured mug of water and froth which had to leave behind.

The sandwiches at this restaurant are incredibly tasty and loaded with fillings. The menu offers a great variety of options and the service is excellent. I highly recommend trying them out.

Needed a sandwich delivery to an event my group were attending in W1. Picked Piccolo fairly randomly as it was pretty close to our venue and had decent reviews. Great, friendly and efficient service from first to last, terrific sandwiches (fresh, tasty, very well filled and varied), and delivered exactly on time. Would definitely use again for a similar occasion, or visit if in the area at feeding time! Thanks Angelo.

I absolutely adore this restaurant, especially in the morning. The service is excellent and the staff are fantastic. It's one of my favorite spots whenever I'm in London.

We should have just walked out or thrown or items away after we saw the eggs for our sandwich scrambled with the steamer on the coffee machine. Sadly we did not, we trusted that the locals here knew better than we did and went about our day, sadly to pay for that decision the rest of the day. The coffee was average, the sandwiches not at all worth the stomach upset we developed.