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Contribuiți la feedbackA little too pricey for what you get. For the price of dishes, rich should already be included. Pork bbq was tough and cold. Service was a bit off too. You order at the desk and the person before us forgot her card in their table. Staff became very annoyed for something very little. Staff should always be welcoming and hospitable as this is what this industry is about. There was already music playing but a customer next to us was blasting her own music on her phone, and the staff did not care. Overall not the best experience.
I 've ordered 'Beef Bulalo ' and they gave me Nilagang Baka. It 's a joke right.. Ugali talaga dinala pa dito sa UK maka benta lang.. I don 't mind paying overpriced basta serve lang ang tamang order.. Hindi ung sabihin nyo na lahat merun kayo wala naman pala. Tinawag ko ang chef para e explain sa akin kung Bulalo ba ang na serve at oo daw. Nagluluto ako alam ko kung ano ang Bulalo at nilagang baka.. Pay As you order pa para di na ma refund ang pera mo just in case mag complain ka. Binalik ko ang Nilagang Baka Nila with out a refund.. ok lang never again...
We had a sumptuous budol dinner that was supposed to be a night full of fun but it ended horribly. Fast forward, a friend and I held each other 's hands giggling and getting excited to have our dessert orders taken saying halo-halo2x a few times to each other. The server was counting orders for our other friends when he suddenly turned his attention and raised his voice to me and my seatmate saying 'LOOK i 'm ORDERING FOR THE TURONS CAN YOU STOP JOKING?? I AM SERIOUS HERE!! YOU THINK I AM JOKING?? and I AM NO JOKE!!! '. We kept our silence and maintained our composure since we were so taken aback for the futile attack, overwhelmed, shocked and of course, so as not to ruin our night--yet he continued to murmur and say unnecessary things. The man in the till tried to de-escalate what was happening and told him to hush and stop otherwise he could have continued. WE FELT VERY HUMILIATED. So if you plan to bring your friends here and especially your non-FILIPINO friends -don 't. JUST DONT!!! THE VERY UNPROFESSIONAL treatment/ HARRASMENT towards us was UNACCEPTABLE and UNCALLED FOR.
I 've ordered 'Binalot ' fried fish but they gave me pork. Waiter mistake. Then, another waiting time again, The ordered arrived with a quarter size of the whole fish with a half slice of tomato, a slice cue with a teaspoon runny sauce of shrimp paste, topped with melted disgusting super salted egg on top of the rice. I mean, SUPER SALTY! It made me sicken.
Thought it was only me but after going into Trip Advisor and seeing similar experiences, I 've realized that this has been the culture cultivated in the said restaurant. We visited a couple of days ago hoping for an enjoyable experience. We came in and approached the till to greet the server. I could sense from the start that there wasn 't much enthusiasm from the staff. My partner had to ask how we could order as he 's not bothered to. He simply pointed to the sign that showed the 'meal deal '. Felt a little let down as I was expecting to order from the menu and try different dishes. However, we went on and ordered two meal deals. Paid before our order was served. Had to brush off the unwelcoming attitude. A big group came and were immediately handed over menus to choose from (the group was lovely! and were even told of offers like tapsilog, etc. Once again, was a little weirded out why we haven 't been given the same treatment. Shrugged it off once again. Food was served and quite mediocre. Not a problem, really. Some restaurants serve amazing food, some just passable. But the constant rudeness of staff just made it so much worse. Overheard the staff telling the customers, 'isa, isa lang ha, tinatapos ko pa order niyo ' rudely, when customers are just enthusiastic to try the restaurant. Sadly, been to a lot of Filipino restaurants here in the UK but this, by far, is the worst in terms of customer service. Regretted the visit.