Azteca - Kennewick

Delicious food and a great place to spend time with the family. Large portions and delicious

Highly disappointed with the carnitas and taco salad. My mom was treating for lunch and I suggested Azteca. The food was tasteless. No spices at all on the carnitas and they were completely dry.

The restaurant is incredibly well decorated. The walls are covered with Diego Rivera works and the theme is Aztec hence the name. However, this Mexican restaurant claiming authentic Mexican food would simply be an over exaggeration. The menu is very simple and very closely compared to a Chipotle,Qdoba or a Taco Bell. Nothing on the menu stands out or looks authentic. Everything is covered with yellow government cheese and drenched with lettuce. The item I choose was a smothered pork burrito because the protein options where chicken, ground beef or pork. I only asked for no lettuce and no cheese, but as soon as I received my food I was incredibly disappointed but very hungry. I wasn't too sure if it was just that day or if it's everyday but where I was seated the table was covered in flies. Overall, I was incredibly disappointed with the food and the cleanliness. If you are looking for authentic Mexican this is not it.

Terrible customer service and waiters. Wouldn’t recommend at all whatsoever. Take your hard earned money elsewhere. Hire better staff members.

This used to be one of my favorite restaurants. Today, I placed a pick up order over the phone to pick up on my lunch break. When ordering it was an issue as the person who took my order was rude and didn 't even take my order correctly according to them when calling back with a complaint. The photos below are the Deluxe Taco Salad I wish i took a photo before putting it into the shell. it was a soup of ground beef with just maybe 10 little shreds of lettuce. Then I ordered a Mini Chicken Quesadilla, they did not put any chicken in it. When I called to complain, the lady kept trying to take a new order from me when I was telling her I already picked one up. I then passed the phone to a co worker fluent in spanish (which got the quesadilla and that lady told her that i didn 't order a chicken quesadilla and that we can pick up a bag of lettuce. After this, another co worker had called (the one that got the taco salad. She asked for a manager and they said the manager was Maria, who was in the back of the phone call saying no no no to everything. The food is good (when made correctly but the customer service is absolutely horrible.