Bagel Express - Kendall

Since Henry sold the shop it has been going backwards with this new management. I have gone several times at 1:15 or 1:30 and they've already have the machines cleaned, no bagels, no sandwiches and ready to close the shop even though there is at least 30 minutes left to closing time.Closing time means that is when you will service your last customer regardless of anything else. That is if the store is not full, otherwise you keep it open until you finish servicing your very last customer...that is called goodwill and smart business savvy!These new management don't know how to to run a restaurant or how to even treat customers. Any business takes care of a client that comes in 30 min., not to mention it should take care of anyone that comes in even at 1 min before closing, be thankful that you have people walking in your door. Don't tell your customer, Oh! we already cleaned all of the equipment and can't serve you....then you are in the wrong business. You clean your equipment after closing not before!Always you have to take care of that person because before you know it it you wont have anyone to take care of. This has already happened to me several times and I will not be going back! By the way it's a great way to loose customers.Even Henry would take care of you most of the time if you got there at almost 2:00 and everyone knows how grumpy Henry was. Trust me I know I've been going to Bagel Express for over 30 years. It is sad to see the lack of customer care this place has...don't think it will last very long unless they re-adjust their attitude! These are my two cents...By the way the majority of the reviews are from when Henry use to owned the place this people are new owners and are totally lost!!!

If you looking for the NY bagel style this is it!!!They make their own cream cheese which is very good. You find a variety of bagels. Also there is indoor and outdoor sitting area. Highly recommended!!!

Been buying Bagels from here for almost 30 years. Love the place and the people. Not cheap, but you get what you pay for. I have never been disappointed.

Best bagels in Miami! I 've been a fan since eating them during my days at Miami Killian Senior High. When I reached out to Killian a few years ago asking where they got their bagels from, they told me Bagel Express which was a pleasant surprise knowing they were a local company. The bagels are big and chewy, and the cream cheeses are also really good (definitely try their Honey Walnut cream cheese). Service is quick and friendly. Can 't go wrong with this place!

We stopped there to get bagels, one morning at around 9:30 AM. They had about 15 bagels in the whole shop and we bought six, which was a mistake. They were stale tasted weird, and it was a complete waste of money.