The Coffee Bean And Tea Leaf - Keaau

Love the hazelnut ice blended! Super friendly staff.

Best bang for your buck for iced coffee. Also the servers are always so nice :3 Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Parking space: Plenty of parking Parking options Free parking lot

We happened upon this by chance and were looking for a place to have breakfast. Upon entering, we were greeted by an icy cold and a totally asleep staff. Slow service, but the food is good quality Service: Dine in Meal type: Breakfast Price per person: $1–10 Food: 3 Service: 1 Atmosphere: 1 Recommended dishes: Blueberry

Their vanilla chai latte was like watery milk. It tasted more like a milk steamer. No chai or vanilla flavor. I didn't order hot milk. I wanted chai tea. Very disappointing to pay so much and get low quality milk water. Service: Dine in Meal type: Other Price per person: $1–10

My mom and her coworker went to the Coffee Bean in Kea'au on 8/25/23 around 7am. She ordered an avocado toast, and my mom's coworker witnessed one of the employees (young local female probably in late 20's or early 30's) drop the kitchen towel on the ground, pick it up off the ground, wiped a knife with the dirty towel, and then use that same knife to cut the toast. After witnessing this, my mom let the cashier know that she doesn't want the avocado toast anymore. The woman who made it (who used the dirty towel from the ground) looked annoyed by this request to cancel the order. My mom's coworker then proceeded to tell the female staff member what they witnessed her do! That staff member showed no remorse, did not apologize, and quite frankly didn't seem to give an ounce of care at all. My concern is that she practices these unsanitary manners on a regular basis and someday, someone is going to get sick! UPDATE 8/28/23 I am changing from a 1 star to a 3 star because the manager followed up very promptly regarding this matter. Service: Dine in Meal type: Breakfast Food: 1 Service: 1