Kfc - Katy

Never have I ever been treated so rude by having someone (manager especially) tell me to order something on the app after already ordering food and supposed to get a free wrap and then make me pay for it and make me call customer service for half an hour and be left hanging high and dry and treated like a disgusting bad guy...theres no other kfc even close by and I hate this one so much as the food is always terrible and the people are lazy...never did get corporate to refund my purchase that I was forced to make BTW so please dont think theyre any help

Used the app to buy a family value meal and was supposed to get a free wrap. When my husband picked up the food he didnt receive it and the manager told him to order a wrap on the app and he would show him how to get it complimentary. All in all he made him pay for a wrap and then made him call customer service to get it for free and walked away. After calling customer service nothing happened and my food got cold and was treated very rudely after asking for fresh chicken. And never even did get out money back. Not the first problem Ive had here also, nothing but teenagers who work there and always out of everything at night

Went thru the drive thru, man had to handle something....but took my order just as fast. Paid. Got food. He told some mofo in my way to move....perfect. because I would have laid on my horn, gtfo the way, bruv. My Karen is growing stronger everyday.

Definitely The wrong place for family! Rude employees.

Her name is Shaterica, first time coming here, I walk in, she was cleaning and she was doing everything…she deserves a raise or some type of promotion! She’s great! If you peep this review, find my Instagram @sam.djagni type