Kfc - Kansas City

Spent almost 20 minutes in the drive thru waiting on “ wedges “ and they put Fries in the bag. Instead.! Charged for 2 peppers and didn’t get them. Food was hard and tasted stale!!! Tried to call several times and they don’t answer the phone. Will never go there again,

Worst experience ever. Drive thru workers did not have mobile order ready and accused me of making an error. Showed him phone and he told me to come in and sit. Waited 30 minutes with no one updating me. Watched several orders come and be returned for errors while waiting. Drive throu worker saw me sitting in front of lobby. Finally ask cashier for update and my food was sitting in a bag near the kitchen. Items were missing when I got home and food was bad. Asked for manager but none on duty. Not a single sorry or thank you. The drive through worker has such a heavy Indian accent that he could not be understood. He has no business interacting with customers. No idea of courtesy or intelligence. Props to the young gentleman fixing orders that came out wrong while I was waiting. He was hustling like a champ. Everything else was 0 stars. I am not a Karen but it took everything I had to not go crazy on the drive thru worker for being an absolute failure at his job with no inclination of giving a single eff about anything.

The service is very slow, 30 minutes you always have to wait for a car, it doesn't matter what time you arrive, it's always like that.

Busy but quick. They try to keep the place clean in between rushes so cut them some slack.

Bro why did you change the ingredients of the macaroni WHY IS IT SO SWEET BRO IM SO MAD CHANGE IT BACK