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Contribuiți la feedbackWe did this a Friday evening regularly, but I unfortunately pulled a "short straw" three weeks in a row (back in Jan/Feb 2017) and received cold meals. Every time this happened, we always paid the full price for our meal, but believed that the next visit would be better. Three weeks in bad meals, we finally had a face to face with a night ladder, she did it right. She offered us a free meal and gave us a gift card. She composed our whole meal, but I refused the gesture and left the waiter a $25 tip. After our three weeks of bad luck, we finally got back to normal. We stopped on Saturday (3/11/17). We came, there was a short waiting time, we enjoyed our margarita and a beer at the bar and sat at one of our favorite tables above. We ordered it. Our meal was served... Nice to meet you! Estela the owner stopped and asked if I was the one who complained about a cold meal. I simply replied that I was actually after three bad experiences. She starts cheating on me to complain. I told her this was certainly water under the bridge. Despite my explanation, she went on to raise her voice that made a scene in the entire dining room. Then she accused us of trolling her restaurant for free meals we never accepted. We have always paid for our meal or tip. The oral robbery continued and they complained that we returned to their restaurant... the verbanner continued and told us how NIE had a complaint, except from us... I finally interrupted her to stop this verbal harassment. It was the only way to stop their unprofessional and unprofessional outbreak. When her oral abuse was done, the dining room was still... 3 of her employees flew away. They all expressed their embarrassment for and for them. Looks like this wasn't the first outbreak of her as they implied. This restaurant has bad property. We will never return until it is gone!!!
Kansas city! if you want to eat authentic Mexican, there is no excuse not to go to el patron! I am sure that God himself puts on a human lining and eats regularly! the evening recipes are incomparable and their handmade drinks are from the chain! huge gratitude and props to estella and their family for everything they do to make el patron so special!
Love the tacos and margaritas here. great atmosphere always, bartender was brilliant and the people in the restaurant are very friendly. a boulevard must be if you're ever in kc.
Amazing taste and delicious food. we were not disappointed.
Always a favorite for happy hour. the empanadas (especially kartoffel and ground beef) are delicious. the salsa, the white cheese dive and the margaritas are also fantastic. service is always friendly but will be prepared for a little poor when they go on a Friday or Saturday night because they are generally quite busy!