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Contribuiți la feedbackI didn’t realize this was a buffet. No dinner menu. Food was horrific. Our waitress was kind and checked on us often. I ordered a cocktail and it was just ok. Restaurant was clean. We won’t be back during our stay.
These guys are awesome. The omelette chef was the Dude ?.
We have been coming to this location every couple of years for the past 15 years or so. After reading the recent reviews I was a little apprehensive, but I really don't know what everyone is complaining about. We found the grounds and indoor areas to be clean, the check in was flawless, the life guards were on point, the water park was operational and the bathrooms were clean. My daughter had her glasses fall out of her bag and we checked back at closing time and they had them. (thanks to those who turned them in). The rooms were clean, we enjoyed mini golf and the activities in the lobby. The food and drinks may be over priced but so is any ball park or concert you go to. We avoided the buffet and got donuts from the coffee shop. The beds could be a bit firmer, but it was only for 2 nights and the kids had a ball. We adults relaxed and enjoyed it also.
Our family loved eating here! James at the pasta bar is wonderful! Matt our server was very diligent! So happy we ate here while staying at GWL
We had a wonderful time here and I WISH I could give it five stars. Totally would have until the nightmare it is to deal with a $100 charge, probably for incidentals however it is three weeks later and the sale is finalized and still on my account. I have called the 800 number for Great Wold and opened two cases one week apart from each other. The hotel should have called me back yet nothing! I have tried calling the hotel directly as instructed by the GWL 800 number and no one answers. The ONE time out of many that someone answered she transferred me to a automated service that ended up disconnecting the call! After more then a week I finally heard back from GWL and all they are saying is I need to work with my bank. Which I am now doing. However as I told them it shouldn't take 20 phone calls and more then a week to get any sort of response. It might really be an issue on the bank side however all this frustration could very easily have been avoided had the hotel contacted me back in a reasonable amount of time. Other then this issue everything went good. The food was expensive but decent. The breakfast buffet had many options. The pizza and pool food good. The blended drinks by the pool were delicious but very expensive. Water park was super fun and well kept up. The room was great! Activities around the hotel were great for keeping kids entertained. The service at the hotel itself was great!