Kitty's Kitchen - Kalibo (poblacion)

Lousy, lack of knowledge on what they serve.. place is cozy but service is poor.. I think some more trainings on ur staff.

Kitty’s is my go-to place in Kalibo when I want to treat myself to great food in a cozy environment. Park at the plaza, and a short (1 minute) stroll gets you to a cool and comfy space that serves a varied range of dishes from local favorites to light healthy, to pleasantly filling and hearty. Looks pricey but actually very reasonably priced, too!

Delicious Mexican food. It was fresh prepared and really very tasty.

While their menu has many choices, most of them (all the steaks, some dessert and drink items) were not available when we dined. I had their Signature Bacon Monster Cheeseburger, and it was disappointing. The patty was not flavorful and overcooked, and the bacon slices were so thin and un-crispy. I had their iced mocha, and it was too sweet. The well-recommended Taro shake tasted artificial, looked white instead of purple, and also too sweet. The only thing I liked was the Belgian Chocolate cake. The ambience was good, but the service was slow and the staff were inattentive. Diners had to keep raising their hand to get their attention, and it's not that they're busy; they were merely chatting. I have always believed that in the service industry, it's the little things that make a difference. At Kitty's Kitchen, it's obvious that the management wasn't keen on making an impression: menu changes were handwritten on paper and taped with scotch tape, the tissue holder had a peeled off logo, there were stains on the white leather chair, etc. The restroom was also unclean, with a broken doorknob. Worst, when I went to the restroom, I saw a staff preparing the food, and she was using her bare hands! Better skip this and go to Royal Suites, which is only a few steps away from Kitty's.

The get one star because of the staff, all floor staff and greeting staff with a mobile phone in the hand, siting on the couch looking like the not interested, I own 2 restaurants and the first thing we teach my staff is how to act in work place. It's not all bad, the food was good nice flavour. The staff is slow. It's a nice restaurant with potential, just need training the staff.if the take 35 minutes to serve some fries and 50 for a quesadigia I think that's what it suppose to be) and a mini chimichanga,and that is at 12:00 and we are the only table. So how long do you need to wait if it's busy??