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Contribuiți la feedbackAlmost perfect stay. Room with private jacuzzi perfect except for the soundproofing we were entitled to all the sound effects from neighboring rooms. Damage considering the price. Hoping that with future work this will change. Otherwise, for the rest, perfect. Rooms: 3 Service: 5 Location: 5
Located in a small wooded valley with a clear view and a quiet environment. We went there mainly for the spa and we were not disappointed. Several saunas, hammams and jacuzzi. A large swimming pool overlooking the outside and numerous rest areas. On the other hand, we were very disappointed by the room (romantic superior) which, although large and equipped with a balcony, completely lacks charm with outdated furniture and non-existent decor. Very clean. Breakfast too expensive for the offer. Excellent restaurant. December price too high for the service. Not even a cookie in the room this Christmas time. Conclusion: the place is worth it for the setting, the restaurant and the spa. The rooms deserve to be redone.
We are a family of 4 (2 adults, 2 teens) and stayed at Hotel Spa Les Violettes for 2 nights during our visit to Europa-Park. After the crazy excitement at Europa-Park, it was a treat to sleep in tranquil surroundings. What most stands out to us was the extra effort that the friendly restaurant staff took to cater for our vegetarian diets. The food was very delicious. Thank you so much. The breakfast buffet selection includes different pastries and breads with butter, jams etc, sausages, eggs (scrambled and boiled), crepes, American pancakes (incl. maple syrup to drizzle), fruits, cold meats, yogurts, fresh orange juice, coffee/tea/hot chocolate. This is not an exhaustive list but you get the gist of what's on offer. We were given directions to our room which we found relatively easily. The way was marked pretty clearly. We were not offered help with our luggage but we are 4 healthy and strong individuals so there was no need for help. The reception was covered with only 1 staff member (it was later in the evening, around 19:00) and she had to take care of another couple who arrived shortly after we did, so it was not a problem at all for us. The room we stayed in was clean, quiet and comfortable and among the complimentary items were even a toothbrush set and shaving set. These are not common features in most 4-star hotels and were a pleasant surprise. The room included an ironing board and iron which I also haven't seen that often in other 4-star hotels. The hair/body wash and conditioner have a lovely fragrance and are really good products and we even purchased some shampoo to take home with us. The view from our room was breathtaking with the hills in front of us and the hotel garden and spa below. The balcony was large too. The spa is simply wonderful. We did not take any advantage of the beauty treatments on offer but we did enjoy the pool, sauna etc which left us feeling revitalised. Look out for the gorgeous mirror with a frame made of tree branches on your way to the restaurant and the beautiful blue ceiling lamp at the top of the stairs when going to the restaurant. The statues outside are really special too. There was also a hand cart outside filled with meadow flowers growing very happily. Thank you Hotel Spa Les Violettes for giving our family such a lovely experience
The reputation of the establishment is no longer up to par... the services are not up to par. Is it really a 4 star? The staff is not very welcoming and smiling. By consulting the reviews (after the fact), we are not the first to note these negative points. It is a shame that these are not taken into consideration. Good restaurant but nothing more. Clearly for the price you will find much better elsewhere. Rooms: 3
Welcome with a smile, clear explanations on how the hotel works. Magnificent spa, pool water temperature at the best, not cold! There are enough deckchairs and enough sauna rooms etc to disperse the residents. The classic romantic room is spacious, clean, large bathroom and separate toilet. At 6 p.m. we decide to go to the bar to drink a cocktail and a little surprise we are offered tapas to accompany our drink at no extra charge. Restaurant: refined cuisine, good products, excellent meals, practical drinks included formula and numerous choices of wines. Breakfast: diverse and quality products. In summary, great stay and when I see that some comments say that the service is not worthy of a 4-star hotel, I think they are wrong! We will come back with pleasure
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