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Contribuiți la feedbackAlways a great relexing time and great dinner. gigi is always our server. very excellent!
Coming from Kansas City, noted for their steaks, we were quite pleased w this Chicago area restaurant fare we ordered. Cooked to perfection for both of us, an enjoyable meal w exceptional service from our waitress and casino hosts that assisted us. Class act in dining here, RECOMMENDED, and quite reasonable entrees prices. Make this a stop if you get the chance while in Chicago area.
My husband and I have eaten there quite a few times. We have always enjoyed the filets. $45. We were celebrating a belated birthday and anniversary because my husband had open heart surgery early summer. We had to send our steak back three times and it still wasn't prepared the way we ordered it. By than the steaks were ruined. Sat there for two hours. The waitress spoke with the manager and he said to take it off the bill. She removed the steaks from the table. We left hungry from only eating a baked potato. What kind of cooks is Hollywood Casino hiring?
The food was of very poor quality. Poor seasoning and had no taste. Worst Caesar salad I've ever had and the French onion soup was a bowl of onions with beef broth. The service was good but the overall food quality was just not it.
The waitress was terrible. forget to bring ice water when in demand. repent an extraordinary amount of time to pack on the next table. our eating was hardly warm (as expected) when she finally brought it. she forgot the sour cream and butter for the baked potato. When she brought it, we were done with the vacant. no apologies for the tardiness or forgotness. we thought she was new, incapable or both.