The Wing Experience - Jeffersontown

Food is good, but not great. Wings are hearty/good sized. Sauces leave a lot to be desired. The smoked wings are definitely better than the fried wings.

Smoked wings and traditional were good, boneless was not.

Smokey Bones is an oldie but goodie. Haven 't been to one in a decade cuz didn 't have one nearby. The mini nacho app was delicious and presented nicely. Chips were standing up. Looked like they had yummy cocktails but we didn 't have any. We ordered the grill meal. It 's literally served on a small grill that has charcoal in it and smoking. So cool. Had bbq ribs, chicken wings, grilled chicken, saisafe and steak. Small pieces. Nice to share! Also had wedge potatoes, peppers and onions. In the middle of grill was bowl of delicious sauce (not one of 4 found on table). Good value for that. Waitress was perfunctory not overly friendly. Nice and neat inside

Not worth it good prices but you don't get what you pay for I've ordered from DoorDash recently 2 different times the first time they I asked for jerk and chipotle ranch got the jerk and completely un sauced wings ok that suck but I tried again today received 48 completely un sauced wings the incorrect sauce in a cup and a spilled blue cheese I know DoorDash did not mess up because the bag had the correct receipt your staff just don't care this restaurant has been getting worse over time you used to be my favorite won't be returning anytime soon

This place is a joke. Their customer service is trash and the general manager, Monica, was absolutely no help in the situation at all. Our server was not clear when we placed our order about the upcharge we were facing. When I placed my order, I was told the ribs would be a couple of dollars more. WRONG! They were $15 more! When our bill came, we were taken aback at the cost. I asked why we were charged so much and he only said, that's how much it is. I spoke to the manager on duty and informed him of what happened and how were misinformed, he argued at first then gave us $10 off (much appreciated), but we were overcharged almost $20 as were also overcharged for our drinks! I wrote a complaint to the online customer service and the general manager emailed me back. When I finally spoke to her, and let her know that we were misinformed, she only wanted to point out that it was listed in the menu. That is absolutely fair but when dining with 2 small children, sometimes those things are missed and I expect my server to give a warning. $15 is NOT a couple of dollars. She let me know that they are using my situation for training now. Good for them, but as the customer, I'm not pleased. So diner BEWARE when eating here. A couple of dollars may be the price of a whole separate meal and the management team is absolutely okay with that. Now with all that being said, there was ONE manager there, Terri, who was absolutely AMAZING! She has been the best ever during our previous dining experiences at this location. This is the second horrible experience we have had here in the last 2 months, both with the same server. Terry took care of us and made us happy to eat here again before, but this last time was the nail in the coffin for us.