Casey's - Janesville

I was very disappointed in the pizza I received last night. It was raw. The cheese wasn’t even melted all the way. Toppings were ice cold. It was nasty. I should have just thrown my money in the trash, because that’s where the pizza went.Customer service however was great.

No one in sight when I walked in and out. The restroom was so disgusting with poop smeared on the wall in women’s bathroom. If womens look like this I can only imagine what Mens look like. Was going to get food but after seeing that decided not

We have had some marginal carry out pizza here, but this last weekend was the final straw. we ordered a pizza and when we opened it up half of it was completely black, bottom and top. Inedible is an understatement. Called in they said they refunded our money but we had to pay for the other pizza in a new transaction. They refunded the amount before we came back in but were unable to give us a receipt? No we have to look at the next card statement to see if we actually got a refund.How on earth does anyone completely burnt a pizza and just put it in the box and send it out anyway. Brutal and we won't be back.

Their food is one of the worst at any caseys. Unfortunately it's the closest to our home. There's rarely pizza in the warmer to go. Any food for that matter. We got subs last night, instead of fresh bread, the 12inch subs were literally on 2 separate little hoagies out of a bag. Half the sub (turkey and veggies) was out of the hoagie when we opened them (we pre-ordered them). The bread was chewy and waxy. Half the time we go there for subs they are out of meat, lettuce is brown, out of many veggies; Or they say they aren't making subs (no reason). That store seems extremely lazy and most staff at the check outs are in horrible moods and you can tell they don't want to be at work.I try to go to Eagle Lake most of the time; much better staff, food and atmosphere.

I waited an hour for the pizza. It was half cold when I got home. Service was ridiculous they were into gossip more than the job.