Mcdonald's - Iuka

Never get your food right and slow Service: Take out Meal type: Dinner Price per person: $30–50 Food: 3 Service: 2

Service: Take out Meal type: Lunch Price per person: $10–20 Food: 3 Service: 4 Atmosphere: 3

Service: Take out Meal type: Other Price per person: $1–10 Food: 5 Service: 4 Atmosphere: 5

Service: Take out Meal type: Lunch Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

DO NOT PULL UP AT THE DRIVE THRU! The Iuka McDonald’s is notorious for asking customers to pull up to the rail or to one of the numbered parking spots when going through the drive through. The issue lies in the fact that it affects their drive through numbers, which they are candid to share. That’s all that they care about – not that you are a paying customer, or that you shouldn’t have to pull to the side and wait 10 minutes more for your food. Their sole focus is to ensure they have “good” numbers, so that their owner and manager can hit the appropriate metrics to receive bonuses. Instead of just honing their internal processes and workflows, they inconvenience the customer. I have previously abided by their requests only A) to have them give my food to the wrong vehicle, which resulted in me having to wait an additional 15 minutes to get my food and B) sit in one of the numbered spots for 10 minutes with them never bringing my food out. I then had to go inside to get my food after all of that “drive-thru” hassle. The only way to change it, and make them responsible for correcting things is to refuse to play their drive thru numbers game. Remember, it doesn’t benefit YOU – only the Owner and Manager – and the irony is that you’re the PAYING CUSTOMER!!!