Kb's Bbq Smoke House - Irvington

We've ordered here SO many times. We came for the Mexican street corn and have gotten hooked on everything else. I always get the BBQ pulled chicken as the main. You can't go wrong with any of the sides...yes, I've tried most of them. Thanks for making such delicious food Kbs!

Our goal was to support a black family owned business. It was our First time here so ordered online to sample food on a Friday at about 5:40pm for an around 6:30pm pick up, however our order was not ready until 7:20pm. They were out of cornbread, so they left our food in a bag on the counter until it was ready and did not offer a free drink or side for our wait. My food was cold when I arrive home (5 Mins away), and the cornbread was not worth the wait it had zero blue berries and was so dry I almost choked! The fish dinner came with 3 baby size Whitings (like filets of goldfish) and it was funky smelling without any seasoning (advise: use vinegar to clean the bacteria off your fish before you cook it). The beef brisket was shredded (instead of thick cut like the photos) dry, flavorless and fatty. A 1lb order of pork baby back ribs were a total of 4 small ribs for $24. The kale had zero seasoning absolutely bland (they could have used salt at least)! Then to top it off, I had to return to the restaurant because they forgot the mac and cheese, wait 20 more minutes for them to hand it to us without a bag nor an offer of a free refreshment or anything for all our trouble. DO NOT WASTE YOUR MONEY OR TIME HERE! This business does not appreciate their customers and need to listen to the repeated complaints then implement changes to improve the quantity and quality of their food, client experience and overall customer service. We are never going back!

Today wasn't the day for a good meal. To start off, I don't know if they change the chef, the food wasn't good at all. The Macaroni salad wasn't good, all you taste is mayo, too much mayo. The French fries with shrimp and crab meat had a smell that was not good. The shrimp was hardly cooked. The only good thing that was good was the salmon. Please taste the food before selling it out. Was not impressed.

My husband and I were really excited about trying out this restaurant. People told us not to eat here, but we like to try things out for ourselves. After waiting 45 mins.. We were very disappointed ??. When I took my food out the bag this how my chicken was hanging out of the container. When I opened it, it had a huge onion sitting on top of my food. I opened what I thought was cornbread and it was a blueberry muffin with a small bug crawling in the wrapping ?. Gosh, I was routing for y?all!!

Waited 30 minutes standing up for the completely wrong order. Ordered beef brisket platter and wing platter sauce on the side. While we are there we are told the chefs put the sauce on the chicken and it would take 10 minutes to fix. We had already been waiting long enough so we decided not worth the additional wait. Get home and i have beef ribs not brisket. I can't support incompetence at any level especially when charge top dollar. Not to mention the fact that the music inside is definitely not customer friendly. Spend your money some place else. Food and service are blahh