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Contribuiți la feedbackThe order was wrong and some dishes were replaced with other... Totally disappointed.Also the food was cold and tasted like was taken from the fridge and delivered to my door. The delivery driver was polite and friendly.
I used to be a regular customer and the service was really good. but that must be the third time that I was abandoned. I waited almost two hours to get my food. in the past, I wouldn't even get what I ordered. I'm always patient as I understand the hurry, but this time it was terrible. the person on the phone told me what he should do with the food as if it were my fault. poor customer service and personalization. I wouldn't give a star if I could. very stressful.
We ordered TD special, had a very bad experience, first off khus khus( bulger) was off and smelly. Meat was missing, and when my husband called them the manager was so rude, he said , we can't do anything even if you bring the food back we won't refund or exchange food. Would never recommend them. They need to improve their food and customer service
This was the worst place that I 've ever eaten Some of the food stank and most of what we ordered was missing. Costumer service was the worst. The manager said Even if the food is stale and some food is missing u still can 't have a refund . I would never recommend going here.
Gave this place two chances the first time the service and food was extremely slow but at least the people weren't rude. The second time my family and I went for a birthday meal hoping their service would have improved. We were in for a shock. The chef was smoking at the front door making it extremely hard for us to breath. My little brother and myself struggled most because of Asthma. My dad requested they at least close the door, but they didn't seem fussed. After a while, dad went and asked them to take our order and the guy refused. He got into an altercation about it and became very rude. So we all got up and left. And thank God we did because we had an AMAZING meal at Ararat on Norwich Road. This Turkish Delight is not somewhere we plan to visit EVER AGAIN. I would say if you plan on going, don't have any expectation.