Zoup! - Ipanema (pontal do Paraná

I've ordered lunch 2-3 times and recently tried a breakfast sandwich. Online orders have been fulfilled timely. Staff is always pleasant. I've never been disappointed in the food or service.

My coworker and I went here for lunch on Wednesday of this week. We wanted to order a salad and were told that they aren't searving salad. No big deal, we ordered soup instead. The young man who works there during lunch was the only one actually working. The woman who was ringing at the register was so incredibly rude for no reason. She acted as though she couldn't be bothered by us. We did not come in there being rude or made any unreasonable demands, this woman was literally just rude for no reason. She gave us dirty looks the whole time we were in there. When I went to pay with cash she just stared at me and kind of looked over. I was waiting for her to take my money but she just kept looking over. I finally looked over and saw that there was a sign (which I didn't previously see) saying that they aren't accepting cash. She never bothered to speak to me at all during the whole transition, she just stood there glaring at me. She truly seemed miserable and like she did not want to be there. I've never experienced such rude customer service ever. I know that we all have bad days, but she is a poor face of your company.

We ordered Zoup for catering at work. There was something for every dietary restriction and everyone seemed to enjoy! The only thing is, we had SOOO much bread. Sandwiches, side with the soup, side with the salad. I wish there was another option besides sliced bread as a side for the other items when you order on EZ Cater.

The food is very good, BUT the front staff could use some work. I'm not sure they are aware of what professionalism is, and I was highly embarrassed for them. I had to wait 20 minutes for a half sized salad, when there were 4 people standing there, 3 of which looked extremely confused. They were also talking about another staff member, which is inappropriate in front of a customer.

I’ve been here a few times. The ambiance is nice and busy. The spicy black bean chili has been a hit for me and their chicken toscano is good.