Sero's Family - Indianapolis

Service: Delivery Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 3 Recommended dishes: Country Fried Steak Parking space: Plenty of parking Parking options: Free parking lot

I had relatively high expectations, and Sero 's unfortunately did not come close to meeting them. I will say, the place looks lovely on the inside. We were sat quickly, but despite the restaurant being pretty empty, it took quite some time before a server came up to simply say What are you all drinking? The order did come out correctly. Their chicken lemon rice soup was creamy and relatively tasty, although there was no lemon hint. I would happily eat that again. However, the pork chops I ordered were tough and fatty, and a sandwich another guest ordered had hardly any meat. One other in our group said their food was ok at best, and a fourth enjoyed his food. I would not plan on going back to Sero 's.

Always great service Service: Dine in Meal type: Brunch Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 3

Went here because of a coupon I had from the coupon books they sell at the state fair. They would not take it and said they weren’t even supposed to be in there. So now we won’t be in their restaurant again. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4

So the food is pretty good. Breakfast served all day and prices are comparable to post-pandemic times. Service is top notch and the speed at which these cooks put out the food is nothing short of phenomenal. And I would swear their desserts are all bakeddaily. But, beware of their auto-gratuity on orders $50 or more regardless of party size. We were not notified of this and hadto ask about it at the register. I still do not know how much my tip amount was but I figured it to be around 21%. Ifauto-gratuity doesn't bother you, then visit here! But just be warned ahead of time so you don't receive a shock like I did.Sero's, if you read this, PLEASE, for the love of God, POST this policy on your door, add it to every menu, have every waiterand waitress mention it to each patron, and post it on your plexiglass divider at the register. It is policy like this thatleaves a bad taste in customer's mouths if they are sticker-shocked and not made aware of what they are paying for, especiallywhen a patron may have left more if it had been up to them.