Indian Wells Resort

My daughter, her young children, and I recently enjoyed a few relaxing days by the pool. The dining options in Indian Wells were fantastic. The hotel offers live entertainment almost every night of the week, which we greatly appreciated. The music and atmosphere had a wonderful 1940s glamour feel, complete with crooners. My 7-year-old granddaughter was completely captivated, and even the 4-year-old and the 18-month-old were attentive to the performance. While the hotel is somewhat older, it has been nicely renovated, although the carpeting in the dining area could use some improvement. The pool and hot tub were excellent—clean and well-maintained. The poolside service for food and drinks was quite enjoyable, and the views were beautiful. Most of the staff, including waiters and housekeeping, were friendly and attentive. Overall, we had a delightful stay.

My comment didn 't send to the hotel so posting here: The rooms were nice, and the front desk staff were great. The problem was food service. We went to the morning deluxe continental breakfast there was nothing deluxe about it. With the exception of boiled eggs there was no meat, just bread products. All of that was cheaper quality products set out nicely. The waffles were the cheapest quality frozen I wouldn 't want for my family. So we decided to order off the menu. The staff was rude, and the food sub par. The Denver omelet had 5 price of red bell pepper and the potatoes no seasoning and cold. We had to ask for silverware while it was brought to the table next to us. Two omletes and meat sides to supplement the deluxe breakfast later it was $52 dollar. We just put it to the room and went out for breakfast. On complaint the front desk did give us a discount on the resort fee for one of our two rooms. We will not be returning even though your hotel is the perfect placement in the area when we are here. The hotel itself and hotel staff were great, but the rudeness of food staff and quality of your food service was an insult to the rest on your fine service. Thank you

The restaurant feels very outdated, and it’s clear that the remodeling was not carried out by professionals. The hallway floors are unstable and uneven, making it feel like you might step right through them. Plus, who still offers double beds in their rooms? The space is ample enough for two queen beds. I definitely wouldn’t choose to stay here again. On a positive note, the staff was friendly, and the pool area was quite nice.

The hotel has a very old-fashioned feel. The furniture in the room is quite dated, including the air conditioning, which is very noisy. It seems like the toilet has been leaking for some time, and the noise from the balancing mechanism occasionally kept me awake. The breakfast was average. However, the lobby was pleasant, and the service was very good.

The bar shuts down at 9 PM, and the pool closes at 10 PM. That's my only complaint. The rooms are lovely, and I appreciate the elegant 60s style, plus the food was quite good. However, during the summer in the desert, one of the highlights is enjoying a late-night swim in the pool.