Popeyes Louisiana Kitchen

I write on behalf of the people of the Indian Trail and when someone who used to work at Popeyes, we deserve a better Popeyes! This place is plagued by understaffing. I remember the horrors of the chicken sandwich. He's waiting countless hours for chicken sandwiches. Now things have normalized, but waiting times are still bound beyond competition. I hope someone in the leadership will read this post and find a reason to do what we need and make Popeyes great again.

Poor Popeyes. They experience the same lack of personnel as other fast food places. I went to the dining room and was on order. Then one of the employees said we all had to go - they closed the dining room because of the short staff. Well, then I'm on the Drive-Thru. I sat in the speaker 15 minutes before my order. It took about 40 minutes to get a simple order for me. Crazy! This is probably the new reality.

I enjoyed my meal from here. I usually love getting the fish sandwich: but they were sold out! Maybe next time. This time I got chicken tender with maische potatoes, delicious .. although I was given lemonade instead of water, a diabetic that is not too good for. But hopefully next time will be better

I went today and her service was terrible, I understand that it's understaffed, but when it comes to the point that you treat the costumers in the middle just in the vicinity. The meals they gave us might have 15 Pommes in giving us more sauce than food. Inside they had closed, so I didn't even take it back.

There's a lot I could say about my lunch time experience here but I'll stick to the highlights. To start off, when I came in the dining room the staff were cursing each other out. That didn't stop the entire time we were there although it did seem like they were at least goofing off and not actually mad. As a slightly positive note, we did get our food correctly and timely. Halfway through the meal, I went up to the counter to get some jam for my biscuit. There was a younger guy leaning against a counter staring at me. I waited for him to come up and help but he would not. We stared at each other for a minute until he took his phone out and placed his other hand about 3 inches inside the waist band of his pants. That was a little gross. A manager ended up helping me in the end. It seemed like some employees were genuinely working hard and doing their best. Others did not evenly slightly care. All said and done, I'd probably go back for a drive-through sandwich at some point.