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Contribuiți la feedbackSeated promptly, food ordered brought to table in a very timely manner, but the inability to use my Darden gift card balance was denied. Waitress indicated she put in the code twice, but account was inactive Went home was able to clearly see the balance on the card so felt we were not told the truth. This Darden gift card was indeed active.
We are regular customers at Red Lobster, and this visit meet our expectations. Jonathan our server, was entertaining and helpful. Food was well prepared and our whole party was very satisfied with the variety of choices.
The hostess was very rude to us and told us she wouldnât seat us because she said we did not have a reservation, although we did. We eventually got seated. Everything else was fine.
Although we had an amazing server, the quality of the food was poor. It was greasy and presentation was poor. I ended up leaving of my meal untouched. Their menu was limited, which Iâm sure was due to Covid. So what I usually ordered was not available. Our meal was not worth he money we paid. It will be a while before I go back.
Made a reservation on for and arrived at Host said he checked us in and should be soon. We saw them seat at least parties that came in the door quite a while after us that did not have reservations because the hostess told them said it would be minutes. At I asked where we were on the list and she said there were groups in front of us. I asked why use Open Table to make a reservation and then be put behind people who walked in after us and get seated before us. The guy who seated us after we complained said that the computer put people in line and he didn't know why it did that and maybe they needed to take some time and figure out the system. The restaurant is obviously having issues. The room we were seated in was only full. We did get a server but service was very slow as she said they were waiting for the kitchen to catch up. When we were seated she told us we would get Cheddar Biscuits as they were coming out of the oven. She came back to bring drinks, later salads and later our meals and I asked about the biscuits because all the tables around us were getting them. She said everyone kept taking hers. Finally when almost finished with our meal she brought them. The food was good, I just believe they have a lot of issues to address!!
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