Chick-fil-a - Independence

Glad I've never tried the drive-thru. The line wraps around in a contorted mess during lunch evening hrs. Staff are friendly but work under stressful conditions. Kudos to their efforts to remain pleasant helpful. If you can order online or use a delivery service, you'll probably avoid a lot of stress. Good food, though!

I wasn't in my normal restaurant. I ordered ahead on the app and curbside to speed up the process. was so slow. when I got my food, there were no other cars on the parking lot or the car thru. was not fast. hopefully it was just this place food: 5/5

Super nice people and eating was fast and hot. the cash register was so nice to my young when they got on their ice cone and they also kept the books!

The independence store has the worst service I have ever seen. today I ordered a chicken bite that added American cheese. on the way through what I got was not that. So I have to go back in and try to correct this. I said the little short lady what happened, she took that sandwich and my reception and said the kitchen 3 times to make it. Why I had to scream for her after 10 minutes should that be obvious. no apologies, no apportionment, not hing. If that's what they call customer service, I don't want it. it seems there are other crickets.

Long wait. the chicken was hot and tastes good. waffelfries were just as warm. staff always friendly. food: 4/5