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Contribuiți la feedbackNeeds more staff, and the ones there need a class in customer service. Service is horrible, they never answer their phone so you are forced to order online. We ordered 9 carne asada tacos and 2 flautas through the website, walked in to get it and it sat on the counter for another 10 minutes while the only waitress there ignored us and another paying patron who had dined in. We then saw the man in back, place our food (which was in a Styrofoam box) into the MICROWAVE. Meat was over nuked, tortillas werent cooked and the chile had ZERO flavor. Will not be returning.
Me and my friend started with a margarita, which was fantastic! Got a quesadilla and some barria and a spider dropped from the ceiling and was panick running all over my friends food. The cob webs on the ceilings/walls are HORRIBLE. Food was great and service from OUR waitress was acceptable (she seemed new), but the other waitress was not friendly at all, and made us feel uncomfortable. They acted as if spiders dropping were normal and we were not offered anything including an apology. They need to dust.
We love going. The food and service is excellent. They make a mean strawberry margarita. Very
We have been to this restaurant before and usually have enjoyed it. Yesterday however we had the worst service I believe I have ever had at a restaurant. We were seated and given our drinks and then waited another 15 minutes until I flagged down the manager and asked who our waitress was. The manager came and took our order and then a waitress who we had seen standing and talking with another table for 15 minutes brought our food out. To say she was frosty would be an understatement. She did the absolute bare minimum she needed to and I still had to ask for my bill after she stood and talked to the couple for another 10 minutes. It will be a long time if ever I go back unfortunately.
The food is always great here, I consider this the best Mexican restaurant in Imlay city!