Subway - Idaho Falls

Metro on Broadway is consistently excellent, and I'm thrilled to see that they are now open for dine-in despite COVID-19! This is particularly helpful, as their drive-thru can only take you so far. What I love most is their ability to customize your order with a variety of toppings and extras. You can either build your own sandwich from their fresh bread or choose from their menu—everything is fantastic. Personally, I'm a huge fan of the chicken bacon ranch sandwich, which is even better than a salad! I highly recommend this Subway location to everyone, especially this one!

I would rate this place 5 stars, but they need more staff members who smile. A young man named Kobe made our sandwiches tonight, and he definitely deserves a raise. More places need employees like him. Keep smiling!

They enjoy a delicious roasted sub after work. I was really looking forward to it this evening. I know 10 o'clock is a bit late, but they were still open. However, they had already turned off their toaster and most of the items had been cleaned up. It was quite disappointing.

I had to repeat the brot three times. they do not know the meal of the day. I go to the thru running gear, the load is empty, and there is no answer in the running gear thru loudspeaker, I almost leave. another time, I'm going to the shop, not a team at the front. I feel like they're just hanging around the back. the employees need more discipline

Employees have been mistrained on how to prepare the products, and are not given the right tools (missing the panini press to be able to make melts). Employees clearly don't want to be there, for however many reasons, and even snapped at me when I was unable to use the restroom due to the only toilet being clogged. I've rarely seen a place mismanaged like this, and there didn't even seem to be anyone over the age of 17 in the building besides myself.