Jimmy Jack's Rib Shack Iowa City

What happened here?!? Sad to say one of our seemingly regular trips to Jimmy Jacks has left us disappointed.First the chicken sandwich was changed to a smoked chicken breast that apparently comes smothered in BBQ sauce and cheese (I have grown accustomed to saucing my own items at JJ so I opted to have the toppings on the side). What I was served was a very thin overcooked chicken breast that left much to be desired.The brisket has been changed but staff assured us it was just being hand cut now (exactly how was it cut before- no one knows). My husband couldn’t pin point it but states it’s just not as good as it was.When our food came was the time the staff decided to tell us the fries have been changed as well; SERIOUSLY?!? The fries too- this visit couldn’t get any more challenging could it? Well if you’ve brought a toddler it could- all 3 high chairs are broken in one capacity or another rendering them unsafe for use ??‍??‍??‍2 stars still given because staff was still kind (although didn’t check on us after serving our food) and atmosphere hasn’t been changed so maybe these food mishaps can be resolved ?

Everything about jimmy jacks is great from the food to the workers. Wonderful flavors and the workers always seem cheerful and happy. The only bad thing is its distance from my home.

Delicious ribs, pulled pork and brisket. Tasty sauces. Excellent macaroni and cheese. Mouth watering honey cornbread. Thanks for being so helpful in deciding what to try. Worth the hr plus drive.

Nice little local place with excellent BBQ. Several good sauces as well.Try the honey cornbread. It's good.

Great food, but staff could use some more personality like the expertise of the Wendy's Drive Thru Guy exemplifies. That Man could make this delicious food even better!