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Contribuiți la feedbackThe Buffalo Wild Wings at Coventry FtWayne is severely mias managed. We ordered 6 bonus points wings and they served them to us and came back and removed them from our table because they said the app didn't go through. All this after acting like they we're going to make us pay for them even though it clearly showed on our app that 1100 pts had been removed! Seriously?! Where has common sense and customer service went?! Managers that make these kinds of decisions should be jobless. All they accomplished was ruining our meal and throwing wings in the garbage that could have been used.
We spent a leisurely couple of hours mid afternoon at this BDubs. Service was great, the smash bacon hatch chili burger was outstanding. The onion rings were well worth the upcharge. The beer list was very credible. I ended up with a Bell Two Hearted ale that was a perfect accompaniment to the meal. The little touches were also very appreciated we asked for lots of lemon in the water and some extra ranch dressing and both were delivered quickly with a smile. Well worth a second visit.
The service is bad to be waiting around 20 mins being watched by employees going by and no one decides to help. Till a bigger group shows up behind just to be noticed then. Like the food well but service part needs to be fixed by management or management needs to be changed.
I've been here countless times and it only seems to get worse. Doesn't matter if you order online for pick up or dine in the experience is always horrible. You wait ridiculous amounts of time to be seated, even more insane amounts of time for drinks and food. The food always is half cold so what possibly took so long to get it out? Employees are horrible and don't have any idea of how to properly treat customers. They never admit being wrong or just help you, they'd rather argue or avoid your table. I don't think it's a low staff issue as I see many employees every time just standing around talking and messing around.
Where oh where to begin with this little experience. The wife and I went to dinner here on 2/23/21, and man what a horrendous experience. First off, what is going on in Logansport? Everyone is in a giant hurry to go absolutely nowhere and be rude along the way. There is nothing in Logansport it 's a self important over inflated truck stop. I have been to several pockets of Indiana and Logansport is by far the absolute worst, largely due to the locals. More on that later. BW3 's is ADD hell, way too much news, sports, political commentary, Tiger Woods did this and Lebron did that. Every jumbo tron is screaming for your attention. What ever happened to people just enjoying a meal anymore? I know this is a soccer mom sports bar but come on already, this was serious over kill and seemed to be intentionally distracting you. No need to distract yourself with your phone this restaurant has you covered. Upon entering we were rudely shown to our table by a bearded, snarky little caucasian male host who after we were seated said that I showed fear by not wanting to, and get this, EAT PIPING HOT wings while being timed in front of a restaurant full of drunk strangers. Like what in the actual hell? I didn 't know that I had stumbled into a frat house during melt your face off wing night. Silly me I thought I was here for just a simple meal. On top of that I 'am being asked to perform like a circus seal and being mocked because I declined. What I wanted to say was Nope not afraid, I just have zero desire to have projectile Diarrhea for the next three to six hours. Thanks but no thanks . Instead I held my tongue, not wanting to soil the vibe any further. The rude host finally left, thank god for small miracles. I could not hold my plastic smile any longer. Now onto some good news. The food came out surprisingly quickly and was presented well, although a bit too salty. Our waitress was pregnant and looked absolutely exhausted. I felt for her as she was clearly over worked and under appreciated. She was however very attentive and I did not have to asked for a refill for our drink 's once. We ordered two wraps and a sampler with two coca cola 's. Although the food on this night was adequate the bill topping $45 was not, and seemed a bit steep for bar food. I guess you have to keep the electric pumping through those jumbo tron 's covering every square inch of the place. Here is where an average experience takes an absolute nose dive, the obnoxious host comes back and precedes to berate me further for declining the manly wing Challenge and starts to insult me further, saying I 'm not a true man, etc, etc. He acted as though he was being funny but really was just being insulting. His insults were masked by humor, but they were petty jabs none the less. I had already tuned him out at this point until he drops a jem on me. He then precedes to tell me, and I sh@t you not that his significant other majors in Women Rhetoric I will say that again WOMEN 'S RHETORIC could this night get anymore hilariously strange. It took every fiber of my being not to completely break down in sheer laughter. First of all that 's even a thing? Second what job can you get with a major in Women 's rhetoric dying your hair purple holding a sign in a park? Just saying majors cost money, might not be the best return investment. He then says he is happy to have her treat him like dirt, which was a lie