Fat Patty's Teays Valley - Hurricane

I have previously visited other Fat Patty restaurants and never had the same experience that I had at the Teays Valley location. We were promptly seated and our server took our order, but after that, we had to ask four other servers for help. We were completely ignored by one in particular. All we wanted to know was where the restroom was for my grandson. The food and the 25-minute travel distance are not enough to make me want to return to this specific restaurant. I will now make the 45-minute drive to Barboursville instead.

This was our first visit to Fat Patty's, and it didn't disappoint. Quick seating, good service, great food, and very reasonable prices. We wish we had one closers to home.

Regrettably, the hostess who seated me was extremely poor in her demeanor. Her attitude was unacceptable. On two occasions, I overheard her saying that she didn't understand why online reservations never work. It was unclear who she was speaking to each time. When I arrived and mentioned my online reservation, it unfortunately set a negative tone for the rest of my evening.

I was unsure about what to expect from the restaurant with the COVID-19 restrictions in place, but I was pleasantly surprised after my visit. I felt very comfortable with social distancing measures in place and all staff wearing masks. The service was excellent, with a waitress who also tended bar doing a fantastic job. The food was well-prepared, presented beautifully, and tasted delicious. My entree was cooked perfectly. The meal was well worth the price. The manager acknowledged me in a friendly and professional manner while following social distancing guidelines and wearing a mask.

Unfortunately, the hostess who sought me could not have been worse. their general position was regrettable. at least twice I have heard clearly that she says I don't know why they do this online thing, they never work. (not quite sure who she actually spoke to. at the arrival I will let it be known that I have made a reservation online. sadly, it has set the ton for my whole evening.