Mcdonald's - Huntsville

Big customer service I was just there to get a door pickup.

We have just thrown a friend at the airport and talked about the breakfast out of some ground. I didn't think much about it, but the hubby must have thrown unexpectedly into the parking lot of the mcdonald. I always use the mcdonald’s app to get these points. I usually only go through, but we decided to just go in, eat our breakfast and sit back and enjoy a coffee. we went in, I gave my table number for table service, got some serviettes to wipe the least dirty table in the load, then waited to come my breakfast. then waited and then waited and then it finally went to the counter. I was the only person on the theke and could not awaken anyone's attention. I was finally waiting for it, but they couldn't find my order. After a very short search they found the bag with my name and table number, which sits behind the counter. it was over 15 minutes. we started with our bacon egg and cheese biscuits and were so disappointed that they were lukewarm and the cookies were hard. I should've really asked her to remake her, but I was just about it. stopping the breakfast is such a tasty bite for me, it makes me a little sad that it was such a lush experience.

Terrible. gave me a cold big mac. I wanted to get a fresh sandwich. the lady who helped me seemed upset when I told her. not sure if she was angry because I was complaining, or because they had to throw away my sandwich and had to replace it with a free hot one. but she gave me a second fresh order of pommes. that was very appreciated. I thank her too. You think the second sandwich was hardly warm. So, a star for effort. the sweet tee was always good at this place; therefore I go. Maybe I'm not gonna get dinner anymore. only tee.

Terrible. gave me a cold big mac. I wanted to get a fresh sandwich. the lady who helped me seemed upset when I told her. not sure if she was angry because I was complaining, or because they had to throw away my sandwich and had to replace it with a free hot one. but she gave me a second fresh order of pommes. that was very appreciated. I thank her too. You think the second sandwich was hardly warm. So, a star for effort. the sweet tee was always good at this place; therefore I go. Maybe I'm not gonna get dinner anymore. only tee.

Expect long wait times as they are short staffed like most places. The restaurant is a lot cleaner then it use to be, but the food is far from decent. Today I got over cooked fries and burnt cheeseburgers. Their grill has a timer on it, there should be no reason they burn meat except for laziness honestly. Additionally, the staff is very rude every-time I visit, especially management. No wonder they cant ever keep employees. They leave people standing at the register for 15+ minutes without even saying a word to them. At least tell them your be with them in a few minutes. Don’t Just ignore them. I’m sure they will remove my review again just like they previously did. Avoid this McDonald’s if possible!